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IT Support

Making IT work for your business

Dell Servers and IT Support
Supply

Supply

We will recommend and supply all the hardware and software needed to run your business smarter and more efficiently.
Install

Install

Our engineers will design and install your IT network based on the individual requirements of your business.
Support

Support

Our helpdesk support team will back you up with 2hr response times and remote desktop support in order to keep your IT network at peak performance.

Flexible IT Support Packages

We understand that every company is different and thats why we have developed flexible IT Support plans that can be tailored to any business in any industry sector across Ayrshire and Glasgow. An IT Support Package means that you have complete peace of mind knowing that we are on hand to maintain your IT networks and let you get on with what you do best.

Ad-Hoc Support

  • Standard hourly rate

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Standard Support

  • Unlimited Helpdesk
  • Unlimited Remote Support
  • Standard hourly rate - discount: 20%
  • Call-out Charges

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Premium Support

  • Unlimited Helpdesk
  • Unlimited Remote Support
  • Response Time: 2 working hrs
  • Onsite Visits (for IT time): Unlimited
  • Standard hourly rate - discount: 35%
  • Name Technicians
  • Hardware Consultancy
  • NO call-out Charges

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Tailored IT Contracts

Because your business is unique your requirements from an IT Support provider can be varied. Thats why we have a range of additional services that can be built in to your support package to ensure that the operational needs of your business are covered by our expert team of engineers and help desk support team.

If your business requires additional support that is not listed against any of our IT packages we would be more than happy to have a discussion with you in order to create the best IT Support solution for your business.

Accreditations

Our IT Support staff receive continual training in order to maintain and deliver the very best service levels that our customers demand. With accreditations in every aspect of small business IT solutions we are in the best position to support your business needs by controlling and reducing your annual IT costs.

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Better IT Solutions and support from Active Office.
Call us on 0845 241 0332 or request a call back to discuss your requirements.

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