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Current Coronavirus Information

We are business as usual.

We continue to support businesses across the UK during this trying time, all our staff that can work remotely from home are continuing to do so. Allowing us to accept orders online or over the phone. Orders will be delivered as normal, to reduce any delays we ask you confirm any changes to your opening hours or delivery instructions.

We expect there may be some disruption to supply chains with restrictions impacting borders and routes as well as couriers and Royal Mail reporting problems in some areas.

 

FAQ

Are you still delivering during current restrictions?

Our deliveries are going ahead as normal as we support many key workers across the UK

 

I’m working from home or our normal goods in area is closed how do i get my order?

Please let a customer service member know the new address or instructions so we can inform the delivery driver.

We also advise that you provide a telephone number and the driver can call you if they are having any difficulty reaching you.

 

Is your showroom open?

Yes our showroom reopened 27 April 2022 for customers to visit. We would like all visitors to abide by government guidlines when visiting our show room.

 

Can I order and collect?

Customer collections are still possible but these MUST be paid for and arranged with customer services prior to collection at our showroom.

 

When will my order be delivered?

Our local deliveries in Ayrshire and across the central belt will be delivered next working day on stocked items, items that need to be ordered in from our partners and 3rd party suppliers may be impacted with some supply chains reporting disruption due to coronavirus restrictions and isolation guidelines.

We aim our national deliveries will be delivered next working day on stocked items, however again we cannot guarantee this as many couriers are reporting disruption due to coronavirus restrictions and isolation guidelines.

 

I have a question who do I contact?

You can chat online with one of our Advisers. Use the chat button the bottom right of our website.

Call our team on 0345 565 1156.

You may also Email: mailbox@activeoffice.co.uk .

 

Current Coronavirus Information

We are business as usual.

We continue to support businesses across the UK during this trying time, all our staff that can work remotely from home are continuing to do so. Allowing us to accept orders online or over the phone. Orders will be delivered as normal, to reduce any delays we ask you confirm any changes to your opening hours or delivery instructions.

We expect there may be some disruption to supply chains with restrictions impacting borders and routes as well as couriers and Royal Mail reporting problems in some areas.

 

FAQ

Are you still delivering during current restrictions?

Our deliveries are going ahead as normal as we support many key workers across the UK

 

I’m working from home or our normal goods in area is closed how do i get my order?

Please let a customer service member know the new address or instructions so we can inform the delivery driver.

We also advise that you provide a telephone number and the driver can call you if they are having any difficulty reaching you.

 

Is your showroom open?

Yes our showroom reopened 27 April 2022 for customers to visit. We would like all visitors to abide by government guidlines when visiting our show room.

 

Can I order and collect?

Customer collections are still possible but these MUST be paid for and arranged with customer services prior to collection at our showroom.

 

When will my order be delivered?

Our local deliveries in Ayrshire and across the central belt will be delivered next working day on stocked items, items that need to be ordered in from our partners and 3rd party suppliers may be impacted with some supply chains reporting disruption due to coronavirus restrictions and isolation guidelines.

We aim our national deliveries will be delivered next working day on stocked items, however again we cannot guarantee this as many couriers are reporting disruption due to coronavirus restrictions and isolation guidelines.

 

I have a question who do I contact?

You can chat online with one of our Advisers. Use the chat button the bottom right of our website.

Call our team on 0345 565 1156.

You may also Email: mailbox@activeoffice.co.uk .

 

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